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Home > customer relationship management
boris.jaeger | 13 Mrz 2012 | 0 Kommentare
(xingKM) Re: Die Gesellschaft für Wissensmanagement e.V. (GfWM) hat ein eigenes Wissensmanagement-Modell von Mic... http://t.co/LHgdl1hL| Original »
(xingKM) Was sind die Trends für eine "bessere" Social Media Zukunft? von Dirk... Weiterlesen»
jaegerWMs tweets vom 13.03.2012
(xingKM) Re: Die Gesellschaft für Wissensmanagement e.V. (GfWM) hat ein eigenes Wissensmanagement-Modell von Mic... http://t.co/LHgdl1hL| Original »
(xingKM) Was sind die Trends für eine "bessere" Social Media Zukunft? von Dirk... Weiterlesen»
boris.jaeger | 19 Dez 2008 | 0 Kommentare
Focus
N Janardhan Rao
On the Sources of Entrepreneurial Talent: Tacit vs. Codified Knowledge
Daniela Federici, Francesco Ferrante and Domenico Vistocco
R&D Accessibility and Comparative Advantages in Quality Differentiated Goods
Sara Johansson
The... Weiterlesen»
Icfai Journal of Knowledge Management, 6/2008
Focus
N Janardhan Rao
On the Sources of Entrepreneurial Talent: Tacit vs. Codified Knowledge
Daniela Federici, Francesco Ferrante and Domenico Vistocco
R&D Accessibility and Comparative Advantages in Quality Differentiated Goods
Sara Johansson
The... Weiterlesen»
boris.jaeger | 17 Okt 2008 | 0 Kommentare
[English title: wissensmanagement, 6/2008 (Special topic: Successful marketing due to Knowledge Management]
Titelthema
Werbung mit Köpfchen:
Erfolgreiches Marketing dank Wissensmanagement
In immer härter umkämpfteren Märkten gilt es für Unternehmen... Weiterlesen»
wissensmanagement, Heft 6/2008 (Titelthema: Erfolgreiches Marketing dank Wissensmanegement)
[English title: wissensmanagement, 6/2008 (Special topic: Successful marketing due to Knowledge Management]
Titelthema
Werbung mit Köpfchen:
Erfolgreiches Marketing dank Wissensmanagement
In immer härter umkämpfteren Märkten gilt es für Unternehmen... Weiterlesen»
boris.jaeger | 14 Okt 2008 | 0 Kommentare
Aligning Knowledge Management Drivers With Business Strategy Implications
Jeffrey W. Alstete, David Halpern
Critical Success Factors For Implementing CRM Using Data Mining
Jayanthi Ranjan, Vishal Bhatnagar
Earthquake Risk And Knowledge Management
Ravindra... Weiterlesen»
Journal of Knowledge Management Practice, 9 (3), 2008
Aligning Knowledge Management Drivers With Business Strategy Implications
Jeffrey W. Alstete, David Halpern
Critical Success Factors For Implementing CRM Using Data Mining
Jayanthi Ranjan, Vishal Bhatnagar
Earthquake Risk And Knowledge Management
Ravindra... Weiterlesen»
boris.jaeger | 7 Aug 2008 | 0 Kommentare
Role of leadership in knowledge management: a study
Sanjay Kumar Singh (pp. 3-15)
Keywords: India, Knowledge management, Leadership
ArticleType: Research paper
Ensuring the effectiveness of a knowledge management initiative
James Bishop, Dino... Weiterlesen»
Journal of Knowledge Management, 12 (4), 2008
Role of leadership in knowledge management: a study
Sanjay Kumar Singh (pp. 3-15)
Keywords: India, Knowledge management, Leadership
ArticleType: Research paper
Ensuring the effectiveness of a knowledge management initiative
James Bishop, Dino... Weiterlesen»
boris.jaeger | 25 Jul 2008 | 0 Kommentare
Briefing on measuring KM
KM measures
The balanced scorecard and knowledge management
Measuring knowledge management
Measurement of knowledge management system effectiveness
Measures in a customer support context: the impact of knowledge management
Metrics... Weiterlesen»
Knowledge Flow, 3 (11), 2008 (Topic: Measuring Knowledge Management)
Briefing on measuring KM
KM measures
The balanced scorecard and knowledge management
Measuring knowledge management
Measurement of knowledge management system effectiveness
Measures in a customer support context: the impact of knowledge management
Metrics... Weiterlesen»
boris.jaeger | 6 Jun 2008 | 0 Kommentare
Editorial
John S Edwards 103-104
Sharing knowledge in the public sector: two case studies
G Anthony Gorry 105-111
Knowledge, knowing, knower: what is to be managed and does it matter?
Zhichang Zhu 112-123
Streams of shared knowledge: computational... Weiterlesen»
Knowledge Management Research & Practice, 6 (2), 2008
Editorial
John S Edwards 103-104
Sharing knowledge in the public sector: two case studies
G Anthony Gorry 105-111
Knowledge, knowing, knower: what is to be managed and does it matter?
Zhichang Zhu 112-123
Streams of shared knowledge: computational... Weiterlesen»
boris.jaeger | 12 Apr 2008 | 0 Kommentare
Reconciling Entrepreneurial Culture With Knowledge Management And Organizational Learning
Christopher Schultz
Projects As Triggers Of Knowledge Production In Project-Based Companies: An Autopoietic View
Kaj U. Koskinen
A Review of Data Mining... Weiterlesen»
Journal of Knowledge Management Practice, 9 (1), 2008
Reconciling Entrepreneurial Culture With Knowledge Management And Organizational Learning
Christopher Schultz
Projects As Triggers Of Knowledge Production In Project-Based Companies: An Autopoietic View
Kaj U. Koskinen
A Review of Data Mining... Weiterlesen»
boris.jaeger | 22 Mrz 2008 | 0 Kommentare
[Deutscher Titel: International Journal of Information Management, 28 (2), 2008 - interessante Artikel]
Customer Knowledge Management and E-commerce: The role of customer perceived risk 102-113
Carolina Lopez-Nicolas and Francisco José Molina-Castillo
Abstract:... Weiterlesen»
International Journal of Information Management, 28 (2), 2008 – interesting articles
[Deutscher Titel: International Journal of Information Management, 28 (2), 2008 - interessante Artikel]
Customer Knowledge Management and E-commerce: The role of customer perceived risk 102-113
Carolina Lopez-Nicolas and Francisco José Molina-Castillo
Abstract:... Weiterlesen»
boris.jaeger | 14 Okt 2007 | 0 Kommentare
[German title: Wissensmanagement entlang des Projektlebenszykluses und zwischen Gruppen]
Chris J. Ivory, Neil Alderman, Alfred T. Thwaites, Ian P. McLoughlin, Roger Vaughan (2007)
Working around the Barriers to Creating and Sharing Knowledge in... Weiterlesen»
Managing knowledge across the project life-cycle and between different groups
[German title: Wissensmanagement entlang des Projektlebenszykluses und zwischen Gruppen]
Chris J. Ivory, Neil Alderman, Alfred T. Thwaites, Ian P. McLoughlin, Roger Vaughan (2007)
Working around the Barriers to Creating and Sharing Knowledge in... Weiterlesen»
boris.jaeger | 27 Aug 2007 | 0 Kommentare
[German title: British Journal of Management, 18 (3), 2007 - interessante Artikel]
Chris J. Ivory, Neil Alderman, Alfred T. Thwaites, Ian P. McLoughlin, Roger Vaughan (2007)
Working around the Barriers to Creating and Sharing Knowledge in Capital... Weiterlesen»
British Journal of Management, 18 (3), 2007 – interesting articles
[German title: British Journal of Management, 18 (3), 2007 - interessante Artikel]
Chris J. Ivory, Neil Alderman, Alfred T. Thwaites, Ian P. McLoughlin, Roger Vaughan (2007)
Working around the Barriers to Creating and Sharing Knowledge in Capital... Weiterlesen»
boris.jaeger | 11 Mai 2007 | 0 Kommentare
[German title: Wie man mit dem Wissen über Kunden umgeht]
By Tom Davenport
Managing Customer Knowledge
CIO, May 09, 2007
Abstract: Cliches about customer knowledge abound. Know your customer. Fire your worst customers. Have a relationship with... Weiterlesen»
How to manage knowledge about customers
[German title: Wie man mit dem Wissen über Kunden umgeht]
By Tom Davenport
Managing Customer Knowledge
CIO, May 09, 2007
Abstract: Cliches about customer knowledge abound. Know your customer. Fire your worst customers. Have a relationship with... Weiterlesen»
boris.jaeger | 22 Apr 2007 | 0 Kommentare
FACHBEITRÄGE
Customer Relationship Management
Business Cockpits: Der Autopilot für das Kundenmanagement
Obwohl sich Lösungen für das Kundenmanagement und Data Warehouse inzwischen etabliert haben, bieten sie wegen der vielfältigen Reports meist... Weiterlesen»
wissensmanagement online, 4/2007
FACHBEITRÄGE
Customer Relationship Management
Business Cockpits: Der Autopilot für das Kundenmanagement
Obwohl sich Lösungen für das Kundenmanagement und Data Warehouse inzwischen etabliert haben, bieten sie wegen der vielfältigen Reports meist... Weiterlesen»
boris.jaeger | 18 Mrz 2007 | 0 Kommentare
[English title: wissensmanagement, Issue 2/2007 (Special topic: Knowledge and Intranet: Organizing information intelligently)]
Titelthema
Wissen und Intranet: Informationen intelligent verwalten
Bis zu einer Stunde sucht jeder Wissensarbeiter täglich... Weiterlesen»
wissensmanagement, Heft 2/2007 (Titelthema: Wissen und Intranet: Informationen intelligent verwalten)
[English title: wissensmanagement, Issue 2/2007 (Special topic: Knowledge and Intranet: Organizing information intelligently)]
Titelthema
Wissen und Intranet: Informationen intelligent verwalten
Bis zu einer Stunde sucht jeder Wissensarbeiter täglich... Weiterlesen»
boris.jaeger | 8 Nov 2006 | 0 Kommentare
[German title: Einführung eines Kundenbeziehungsmanagement-Systems aus einer Wissensmanagement-Perspektive (Translate text to: Deutsch)]
Title: Knowledge sharing issues in the introduction of a new technology
Author(s): David Finnegan, Leslie Willcocks
Journal:... Weiterlesen»
Implementation of a customer relationship management system from a knowledge management perspective
[German title: Einführung eines Kundenbeziehungsmanagement-Systems aus einer Wissensmanagement-Perspektive (Translate text to: Deutsch)]
Title: Knowledge sharing issues in the introduction of a new technology
Author(s): David Finnegan, Leslie Willcocks
Journal:... Weiterlesen» Home > customer relationship management
