“… In handlichem Format stellen wir die 20 wichtigsten Megatrends vor, die in vielen Konzernzentralen zu relevanten strategischen Themen geworden sind. Das Büchlein ist mittlerweile in der dritten Auflage erschienen. Das aktuellste Update stellen wir Ihnen hier als Download zur Verfügung.”

Die Trends:
- DEMOGRAFISCHER WANDEL
- NEUE STUFE DER INDIVIDUALISIERUNG
- SOZIALE UND KULTURELLE DISPARITÄTEN
- UMGESTALTUNG DER GESUNDHEITSSYSTEME
- WANDEL DER GESCHLECHTERROLLEN
- NEUE MOBILITÄTSMUSTER
- DIGITALE KULTUR
- LERNEN VON DER NATUR
- UBIQUITÄRE INTELLIGENZ
- KONVERGENZ VON TECHNOLOGIEN
- GLOBALISIERUNG 2.0
- WISSENSBASIERTE ÖKONOMIE
- BUSINESS ÖKOSYSTEME
- WANDEL DER ARBEITSWELT
- NEUE KONSUMMUSTER
- UMBRÜCHE BEI ENERGIE UND RESSOURCEN
- KLIMAWANDEL UND UMWELTBELASTUNG
- URBANISIERUNG
- NEUE POLITISCHE WELTORDNUNG
- GLOBALE RISIKOGESELLSCHAFT

Knowledge Management Research & Practice
Volume 7, Issue 3 (September 2009)

SPECIAL ISSUE: Knowledge Management and e-Research Technologies: To Codify or to Collaborate?

GUEST EDITORS: Will Venters and Elaine Ferneley

Special Issue on Knowledge-Driven Product Innovation and Enterprise Management (Guest Editors: J.Q. Yan, Henry X.G. Ming and Yong-Sheng Ma)

Nina Gut: Nur integriertes Wissensmanagement ist nachhaltig. CIO, 04.10.2007

• Dynamic information retrieval and allocation flows in project teams with discontinuous membership
• Understanding the structures, antecedents and outcomes of organisational learning and knowledge transfer: a multi-theoretical and multilevel network analysis
• Inter-organisational collective learning: the case of biotechnology in France
• The elephant in the room: the applicability of axiomatic approaches to network learning and organisational knowledge

Read/purchase the issue online

Ort/Verlag: Lohmar/Köln : Eul
Ausgabe: 1. Aufl
Umfang: XVIII, 268 S; Ill., graph. Darst; 21 cm, 406 gr.
Schriftenreihe: Schriften zu Kooperations- und Mediensystemen ; 21
Hochschulschrift: Zugl.: @Siegen, Univ., Diss, 2008
ISBN: 3899367073; 978-3-89936-707-2
Bezug: http://www.eul-shop.de/

Description:
Service innovation is a major driving force in building and maintaining future turnover and earnings potential, offering new market opportunities for an active and fruitful relationship/partnership with clients. The third book in the KnowledgeBoard series aims to investigate and showcase different industrial experiences and practical insights into the role of knowledge management to support service innovation within and across organisations.

Table of Contents:
Applying Storytelling in the Service Innovation Process – Findings from a Case Study
Adrienne Schäfer, Roman Aebersold

Exploring Knowledge and Innovation Management Practices in Service Sector SMEs
Patricia Wolf; Pierre-Yves Kocher; Lukas Scheiber

Integration of Customer Knowledge for the Generation of Service Innovation in the Music Industry
Selma Borovac, Joanna Golata, Tobias Müller-Prothmann, Edda Behnken

Leadership for Sustainable Knowledge Management and Service Innovation in Construction
Shamas-ur-Rehman Toor, George Ofori

Future Centers: engines for service innovation
Ron Dvir, Paolo Martinez, Hank Kune, Leif Edvinsson

A Private Bank in Search for Innovative Communication Structures
Martin Felix Räber, Patricia Wolf

A Systemic Approach of Knowledge Development to Create Service Innovation
Marinita Schumacher

Swiss Cleantech: Accelerating Innovation via a Hybrid Approach
Christian Häuselmann, Bridget Wandelt

Co-creating Service Innovation with Clients and Staff – The PwC Innovation Factory
Beat Knechtli, Martin Wallin

Knowledge Management supporting the Innovation Strategy in Service Operations
David Birchall, Jeni Giambona

‘Constructing’ Sustainable Innovation through Knowledge Management – The Case of Plasterboard
Prija Johal, John Colley

A Practical Introduction to Service Innovation
Alban Fischer

Mission (im)possible? – Prototyping Service Innovation
Anne-Katrin Neyer, Bernhard Doll, Kathrin Möslein

Social Capital – the Human Side of Innovation
Silvio Erni, Ruedi Krummenacher

Open Content in the Creative Industries: A Source for Service Innovation
Peter Troxler

How a traditional training center was transformed into an open innovation service provider – model, lifecycle and operating principles
Ron Dvir

Customer Interaction in Service Innovation – A Checklist for Service Innovators
Arja Kuusisto, Mikko Riepula

How Future Center Catalyze Service Innovation in Education
Ron Dvir, Yael Schwartzberg, Haya Avni, Pnina El-Al Anglert

Legal Aspects of Crowdsourcing – Knowledge Management as Part of an Adequate Risk Management
Tobias Sedlmeier, Jan Morgenstern

Disruptive Service Innovation
Patricia Wolf, Ron Dvir Sami Kazi

Teaser:
Download the first few chapters (1-6) for free. (alternative download)

Chapter 1: A Practical Introduction to Service Innovation

Chapter 2: Exploring Knowledge and Innovation Management Practices in Service Sector SMEs

Chapter 3: Integration of Customer Knowledge for the Generation of Service Innovation in the Music Industry

Chapter 4: Leadership for Sustainable Knowledge Management and Service Innovation in Construction

Chapter 5: Knowledge Management supporting the Innovation Strategy in Service Operations

Chapter 6: Mission(im)possible? – Prototyping Service Innovation

Purchase:
You can buy the hard copy of the book from SKMF

Price (incl. Postage and Handling)
Switzerland: CHF 70
Europe: EUR 60
Oversees: EUR 68

Order: kontakt(at)skmf.net

Description:
In recent years, data mining has become a powerful tool in assisting society with its various layers and individual elements useful in obtaining intelligent information for making knowledgeable decisions. In the realm of knowledge discovery, data mining is becoming one of the most popular topics in information technology.

Social and Political Implications of Data Mining: Knowledge Management in E-Government focuses on the data mining and knowledge management implications that lie within online government. This significant reference book contains cases on improvement of governance system, enhancement of security techniques, upgrade of social service sectors, and foremost empowerment of citizens and societies – a valuable added asset to academicians, researchers, and practitioners.

» To the publisher’s website of the book

Description:
The healthcare industry produces a constant flow of data, creating a need for deep analysis of databases through data mining tools and techniques resulting in expanded medical research, diagnosis, and treatment.

Data Mining and Medical Knowledge Management: Cases and Applications presents case studies on applications of various modern data mining methods in several important areas of medicine, covering classical data mining methods, elaborated approaches related to mining in electroencephalogram and electrocardiogram data, and methods related to mining in genetic data. A premier resource for those involved in data mining and medical knowledge management, this book tackles ethical issues related to cost-sensitive learning in medicine and produces theoretical contributions concerning general problems of data, information, knowledge, and ontologies.

» To the publisher’s website of the book

Description:
The Internet and other technological developments are now playing increasing roles in the management of knowledge within consumer health behavior and the delivery of health services.

Biomedical Knowledge Management: Infrastructures and Processes for E-Health Systems provides multidisciplinary best practices and experiences in knowledge management relevant to the healthcare industry. A useful reference for field researchers, academicians, and healthcare practitioners, this Handbook of Research presents an in-depth examination of common approaches to shared problems in the management of knowledge within e-health services.

» To the publisher’s website of the book